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Testimonials & Photos | Photo Gallery Rec'd 12/18/08 The cushions are ABSOLUTELY PERFECT!! They have definately brought life back to our patio! Thank you so much for making my patio smile again!!! Megan Caron _____________________________________________________________________________________________________ Rec'd 12/14/08 Got back in town tonight and saw the cushions - put them on and magic!
they fit perfectly and look great. So quick! Thanks for a great job.
Be happy to send pics if you want.
Trish
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Rec'd 12/1/2008 Wendy and Pete, My cushions are sooooo beautiful!!!! Thank you for such great service. I hope I recommend you lots of business. Susan M Rec'd 11/17/08 Just wanted to say we love our new cushions! Thanks for the speedy and reliable service.
Diane Vita
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Rec'd 10/28/08 Hi Pete and Wendy,
The rest of my order arrived today and I am so happy with all of it! Those dining chair cushions that had to be covered over the wood forms fit just perfectly. All of the cushions did! Love the throw pillows, too.
I was afraid to order online at first but after reading some of the testimonials, I decided to take the risk and hope for the best. Well, I'm very glad I did--you and Wendy were so helpful and the communication good. I will certainly recommend you and your company to my friends.
Thanks for a great job!
Jackie Pitts
See photos in phote gallery
Rec'd 10/28/08 Hi Pete,
Just wanted to let you know the remainder of my order came today. I couldn't be more pleased! Wonderful job!
I sent photos and message to the email address the website said to use. Prettier in person than in photos, though.
Thanks to you and Wendy for answering all my dumb questions.
Jackie
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Rec'd 10/25/08 Hello Pete
I can't thank - you enough for the professional way you handled my order for 2 highback cushions and ottoman cushions. Our old cushions were too soft and our legs and bottom hurt from the bars, the new 4" reinforced ones you made are a perfect fit all around. You were very prompt with taking my order to delivery 5 days. Great job compliments to you and your staff,nice doing business with a professional and caring company. Thanks for everything you have done.
Your happy customer Lee Wheeler
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Rec'd 10/24/08 Hi Wendy,
We love the SUNBRELLA red cushions you made for us!!!
We're also looking for a cover to go over a TABLE TOP PATIO HEATER that's about 40" tal with a 26" dome on top. We also need to cover the 24 x 24 table that the heater sits on. Total height of the heater and table is about 65" so if we reduce the length of the cover by 5", to allow some clearance from the floor, we get a length of 60" for the cover.
I'm thinking a 25" x 25" square on top with a 60" piece of fabric sewn to it should do it. What do you think, can you do that? Fabric we would like is your OUTDURA 5401, FOREST GREEN.
Thanks,
Andre
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Rec'd 10/21/08
Rec'd 10/14/08 Pete,
I received the cushions last week and they are absolutely perfect!
The fabric is definitely the right match to the Restoration Hardware
cushions I own, the zipper placement looks 100% better and the 3" is
such a better fit than the larger size. We couldn't be happier with
them.
Now that we have these correct specifications, at some point I will
want to have 3 barstool cushions made but it will have to wait until
next year so please keep everything on file.
Thanks again for all your help in accommodating our replacements.
Best,
Michele
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Rec'd 10/5/08
Rec'd 9/20/08
Well, Fed Ex didn't find our house on Thursday (I'll know better next time how to get them to our place) - anyway, I ended up calling last night and learning they were returned to Chattanooga after an "attempt" to deliver. (Your routing numbers were the key.)
Soooo. I got up this morning and drove to FedEx in Chattanooga (it was on my route home anyway) and picked them up - didn't get to open them until I got home to Birmingham.
They look great - I'm really pleased - almost decided to drive back to Coker Creek just to put them on the chairs and sit down, but that 225 miles was a bit of a barrier!
Pete, thanks for what you did to make them so quickly and to work with me on them - it was great service - hope you have a great weekend,
Claire _________________________________________________________________________________________________________
Rec'd 9/3/08 Pete, I ordered Sunbrella cushions for my new wicker furniture. Once they arrived, I new they were perfect. We took them to the cottage and were so happy with the comfort and color!!! Thanks so much!
They fit the furniture and the workmanship is superb. I love them.
Marina Wilson
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Rec'd 8/21/08
Wow!
3 days - not 3 weeks.
We received our cushions yesterday. Good color - look great - and very comfortable. They make all the difference in those chairs.
Thanks for the help.
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Rec'd 8/20/08 It is not often one finds a person to do business with who is as knowledgable and professional as you are. Thank you. Nancy M. ------------------------------------------------------------------------------------------------------- Rec'd 8/18/08 Received the cushions, and they look fantastic! My set looks brand new, guess it will last another 23 years. Thanks! Nancy Laughlin ____________________________________________________________ Rec'd 8/16/08 Pete & Wendy, Wow, what a surprise! After a long week of running in the rat race, I came home on Friday to find my new patio cushions artfully arranged in my living room by my husband. I did not expect them so soon and was completely delighted. THEY LOOK FABULOUS on my glider and the workmanship & quality is excellant. Thanks also for the suggestion of the tangerine fabric for the accent pillows...it is the absolute best choice. Could you accent the tangerine pillows with a red welt for the maximum punch & contrast? I will let the choice of which red to use up to you. And, could you tell me how to care for the fabric & if there are any special winter storage instructions. Thanks so much!! Suzanne Nissley ------------------------------------------------------------------------------ Rec'd 8/15/08 Hi Ellen,
Your furniture dates back to the 40's or 50's but I did not realize they made a line for the patio. I am familiar with the quality yellow birch furniture they made. We will contact you on Monday. Hi Pete, the pillows for the heywood wakefield arrived today and look great! Thanks! Ellen
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Rec'd 8/10/08 Pete:
The replacement cushions I ordered were waiting for me when I returned from a quick trip this weekend. I never expected them so early. They look great, even better than I imagined. I never thought my parents hand-me-down PVC furniture could look so classy. I'll send you a picture when my deck is complete. It's going to look smashing!
Thanks for walking me through the measuring and ordering process. I wouldn't hesitate to use patio-furniture-cushions again.
Barb
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Rec'd 8/7/08 Pete and Wendy,
I wanted to say thanks for following up and getting those cushion covers out to me. You did exactly as promised and I really appreciate that. I have not taken them out and looked at them yet but I am sure they are as I requested.
I will recommend your services to anyone needing cushions or covers and I look forward to doing business with y'all again in the future.
Thanks again!
Kendall
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Rec'd 8/5/08 Hi Pete, Pictures in the photo gallery _____________________________________________________________ Rec'd 8/2/08
Hi Pete,
Received my Settee set of cushions, what a difference quality makes. I am so glad I did not sell this set because my old cushions were so lumpy! They arrived in less than a week, that must be a record.
Thanks for brightening up my Sun room, it is now my Tropical Paradise right here in South Carolina. (By the way the stripes line up perfectly....and the extra padding really helps my back, Thanks for that too!)
Cherryl Pou
Pictures are available in the photo gallery
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Rec'd 8/1/08 Pete:
They are finalllllllly here. We are very pleased. Nice product. Delivery was a verrrry bad happening but we are pleased with the end result. We will recommend you with a note on delivery.
Thanks
Dave & Janie
Due to a fabric problem at the mill Dave & Janie waited a long time for the cushions. While you read the testimonials you will see most are praising the fast shipping, I guess this one shows we are really human.
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Rec'd 7/31/08 Wendy,
Received Order #PA54590, wrought iron chaise cushion. FANTASTIC product and service. Will certainly use again AND recommend PATIO-FURNITURE-CUSHIONS.com to all my friends.
Jeanette Hoover
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Rec'd 7/20/08 Pete and Wendy,
I wanted to share the pictures of our new cushions with you.The fabric is beautiful, the cushions so comfy and craftsmanship outstanding! They completely changed the whole look of our backyard. We just love them!
Thank you,
Debi Molina
P.S. Photos can be seen in the photo section.
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Rec'd 7/21/08 I received my chair pads and they are wonderful! Thanks so much! I will definately recommend you to others! Susan Lake
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Rec'd 7/20/08 Pete, The cushions arrived yesterday?less than two weeks after I ordered them. They are beautiful and are a perfect fit. Your company is an absolute pleasure to deal with. Thank you, Susan Clay ______________________________________________________________________________ Rec'd 7/15/08 Pete, I have attached a few photos of the new cushions on the wrought iron sofa. Not only do they fit perfectly, they are attractive (Sandona Kiwi fabric livens up the screened-in porch) and comfortable ? quality workmanship all around. Once my mother decides on another fabric, we will be ordering replacement cushions for the 4 remaining chairs that have tired old cushions on them.
I will be spreading the word about your company. Thanks again for all your help and talking me off the ledge when it came to figuring out the dimensions!!! I truly appreciate your delivering and billing 2 separate addresses as well as the quick turn around time ? 1 week from order to delivery. Fantastic! Beth Grubbs Pictures can be seen in the photo section ---------------------------------------------------------------------------------------------------------------------------------------- Rec'd 7/15/08 Hi Pete,
The cushions arrived Friday and they are beautiful. Thanks for an excellent product.
Patty
Rec'd 7/12/08 I talked to you, Pete, on Monday the 30th of June to order my cushions. At that time, you told me it would be approximately 3 weeks before they would arrive. You can imagine my total shock when they arrived that Saturday, July 5th via Federal Express! I couldn't believe my eyes-especially considering the 4th of July Holiday came into play as well. All I can say is WOW! The cushions look great and they fit perfectly. Thank you so much! Garnett Copeland _____________________________________________________________ Rec'd 7/7/08 Hi Wendy:
I just wanted to tell you the replacement cushions arrived and how pleased I am with them. I can't even express how wonderful your company was to work with and the fabulous workmanship on the cushions.
Customer Service? Workmanship? Overall experience? On a scale of 10, you rank off the charts! I'll tell everyone I know about your company.
Deborah Adams
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Rec'd 6/22/08 Pete, __________________________________________________________ Rec'd 6/16/08 Hi Pete - my cushions arrived last week! I was out of town and couldn't wait to get back home and try them out. They look ------------------------------------------------------------------------------------------------------------------------------------- Rec'd 6/15/08 Thanks for the rapid service with my cushions. Only, took three days after ordering, and they really look great on my porch furniture. Gloria __________________________________________________________ Rec'd 6/15/08 I just wanted to let you know how pleased I am with my cushions.I first ordered two chaise lounge cushions and when I received them I just had to order four more for my other chairs.You do excellent work and give fast service.
Thank You
Connie Gainey
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Rec'd 6/13/08 Just wanted to say Thank You for my beautiful cushions! I was somewhat aprehensive about buying "sight unseen" over the Internet, but I can now say I would definitely recommend you to anyone who is looking for quality cushions at a GREAT price. Outstanding customer service, fast shipping and great quality. Who could ask for more? Thank you. Janie Arp
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Rec'd 6/9/08
Rec'd 6/7/08 Thanks so much for your Oh So Prompt service! Locally, they told us 5-6 weeks, and we only had three weeks til our daughter?s graduation. My wife cried. We went online and ordered from you on a Sunday and received custom cushions on Thursday- Wow!!! Your selection was fabulous! We found four great fabrics from you vs. none that we were excited about locally. Thanks for being there for us! -G- W Gaines Bagby ---------------------------------------------------------------------------------------------------------- Rec'd 6/3/08 Pete & Wendy,
My cushions arrived last week. They fit perfectly and look great! Just wanted to let you know and to say thanks for another excellent job!
Sandy Blust
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Rec'd 6/2/08 I just wanted to tell you that I received my cushions yesterday and they are perfect! Thank you so much for getting them out to me so quickly. I really appreciate the great customer service.
Christie Caropino
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Rec'd 5/22/08 Hi Pete,
I nearly fell off my (chaise) when the doorbell rang yesterday and my new cushions had arrived! Wow!
They are just beautiful! The Lani Multi fabric coordinates perfectly with my existing Trellis slings and the thick firm cushions are a dream! I love them! I truly appreciate the quick turnaround too. I never expected to have them in time for Memorial Day. Your customer service is extraordinary and you exceeded our expectations in every way!
Thanks and have a great summer!
Lynn Farruggio
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Rec'd 5/22/08 Wendy,
With all the delays and my concern for the arrival was all worth it. The cushions arrived and they are beautiful! I can't wait to get home and put them on the chairs.
Thank you
Cindy McGivern
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Rec'd 5/21/08 Wendy:
Just to let you and the patioshop co. know the cushions you sent were the perfect color and fit. We are very pleased with them and glad that we ordered from your co.
Monica Schaller
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Rec'd 5/21/08 Received the cushions. They are beautiful. Thank you Susan DuCharme
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Rec'd 5/19/08 Hi Pete,
Our cushions arrived yesterday!
There is only one small problem, we're short one (1) 16" stripe accent pillow and the ottoman cushions don't fit well. I've attached photos of them. Please give me a call so we can talk about them.
Other wise, I'm totally thrilled with them. They're absolutely beautiful and the craftsmanship is outstanding.
I can't wait for the pool repairs to be complete so I can put them out but their so gorgeous, I don't want to get them dirty during the work!
Thank you for our new look,
Debi Molina
The missing cushion and replacement ottoman are on the way Debi.
_____________________________________________________________ Rec'd 5/12/08 Thanks for the quick (very quick) service. They look
great.
tjk
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Rec'd 5/7/08 Pete, Received my cushions today just in time for my Mother's day barbecue. The look great and fit perfectly. Can't believe how quickly they arrived. Thanks again for a great job and please thank Wendy for sending all those fabric samples. You guys are teriffic.
Sincerely Donna Forminio
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Rec'd 5/7/08
I received my outdoor daybed cushions today that you made special - they are perfect and comfortable and you did them in 1/3 of the time quoted! Perfect.
But I'd like to buy some pillows to go on the day bed now. I'm thinking 4 pillows out of Lakeview Merlot, D403. I seek you advice as to whether this fabric will match the cushions you made for me out of antique Beige, 5406.
Thank you,
Carol Nicholls
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Rec'd 5/3/08 Dear Pete,
WOW! You can tell your wife that you have made yet another woman happy!! The cushions came yesterday and they are wonderful. We love them, and the "within a week" service was amazing!
Now we need to do something with our back cushions. I was going to try to use them but it doesn't work with our spanking new and beautiful cushions. If we send you them, can you recover them? Or, if not, if we send you a sample for each of the 3 sizes, can you make them for us?
Thank you, Janie Feldman
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Rec'd 4/29/08 Hi Pete and Team,
We absolutely love the patio cushions and pillows that you made for the wall in our backyard! I've attached a photo for you as well.
Excellent craftsmanship and timing. I don't think we could have afforded this quality from a local Arizona patio store.
Thank you so much!
Chuck and Cheryl
Picture can be seen in the photo section
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Rec'd 4/29/08 Pete,
Got the cushions on Friday, and went right out to put them on the old furniture set. They are gorgeous, so now I've got to work on the furniture so they look better. I couldn't be happier with you, your company, and the product. Thank you. You guys are great!
Sherry Cotter
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Rec'd 4/29/08 Pete, DISREGARD my messages asking for tracking numbers on those cushions I ordered for my mom.my folks got the cushions and THEY LOVE THEM !!!!!!!!
hopefully, i get to see them soon on my next visit to north jersey
Angelo DeGeorge _________________________________________________________________________ Rec'd 4/23/08 Pete,
Got the cushions a few days ago-love them. Thanks so much.
Alison
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Rec'd 4/18/08 Dear Pete,
My dear fellow, the wonderful cushions you have already made for us are still so perfect, I cannot imagine wanting to replace them! Also, since we live in the same little house, we couldn't accomodate any more to have just because they are so beautiful! (Much as we'd love to!)
Hope you and Dottie are doing wonderfully well and have a successful and healthy Spring! Best regards, Lori Jahn
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Rec'd 4/18/08 Pete,
We can hardly wait to be able to use our screened porch with our BEAUTIFUL azalea cushions! We purchased these last year and they look brand new! The few times we were able to use our porch, the *new* redwood furniture got raves! Most were astonished we had not purchased new furniture! Thanks for making our new porch very special! Happy Spring!
Bill and Stephanie Payne
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Rec'd 4/18/08 Pete, I just spoke to you a few days ago about my cushions and they arrived today and are exceptional - beautiful and comfortable and they fit! Will send another order for 2 additional matching cushions and also my son needs to order some, so I'll spread the word! Thanks, again for the outstanding job well done. Will send pictures. Shirlee Beser ___________________________________________________________ Rec'd 4/9/08 Hi Pete!
We love our cushions!Didn't expect them this early. --We're very pleased with your service and quality. Susan McGourty
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Rec'd 4/7/08 Good morning Pete! Unbelievable!!! I told you on Saturday that we?d like to place the order. The cushions arrived on Thursday. 3 Weeks! Yeah right!!! You guys are good! I?ll plan to get a template made for the ice cream soda chair and get it into the mail for you! Mike ------------------------------------------------------------------------------------------ Rec'd 3/28/08 Hi Pete and Wendy, Leslie, if the seats are too long, just send them back to the factory to be shortened. We will shorten at no charge., Pete __________________________________________________________ rec"d 6/21/07 Pete, the email that follows should go in your hall of fame folder. As Sandra may have told you, we both loved the durability and water resistance of your cushions, but Sandra had some cosmetic concerns. You stood behind your product, as promised, and offered a fair adjustment. Well, as we thought things over and used the cushions, Sandra became convinced that the cosmetic issues (small crease marks from the stiffer fabric required to gain water resistance) really weren't a problem, and the functionality so far exceeded anything else we've seen that ... we want to order some more! So, please send us 4 more sets of the chair cushions, plus one additional for an ottoman - measurements 28x28x2" thick (it is just a foot cushion). Please bill as before, same MasterCard. And thanks. Richard E. McLeod ----------------------------------------------------------------------------------------------------------- Rec'd 3/18/08 Hi Pete
Sorry for the delayed response. We ABSOLUTELY love our cushions for
the chair, ottoman, chaises and love seat and the covers rock!! We
have enjoyed them several times. Once the weather gets better, I
will send you pictures. Thank you so much for working with us and
helping me determine the correct measurements. We are so very
pleased and I have already recommended you to several friends!
Suzanne
----------------------------------------------------------------------------------------------------------- Rec'd 3/4/08 Peter today I received the cushions that I ordered a couple of weeks ago. I can?t believe how fast they were delivered as to of them were special made. They are beautiful and look so great on the ottomans and benches. Thanks again for a wonderful job and will order again from you when and if I need something. Have a great day. Rec'd 1/15/08 I wanted to say 'thank you'. I made a phone order for new patio cushions just before Christmas. The man on the phone was so helpful. My cushions arrived a few weeks ago, and they are perfect. I really appreciate your time and expertise. You took the time to answer questions, allow me time on the phone to re-measure and gave great alternative suggestions.
Debbie Fricker
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Rec'd 12/17/07 Pete,
I have been meaning to drop you a line and let you know how pleased we are with our new cushions. They fit great and look even better. Unfortuneatly we have not been able to fully enjoy them now that it is winter time. But I can assure you we will come spring.
I do need 2 additional cushions for pool loungers. If you will give me quote maybe I can take advantage of the sale you have. They are your everyday loungers that the back tilts up and down and have vinyl straps. Vague description I know but I am at work and can't measure them to know for sure.
Thanks Again,
Charles Barnes
Rec'd 12/11/07 Season' Best, Pete!
Want to tell you how much we enjoyed the days spent on our screened porch, relaxing to the hilt on the cushions we purchased this summer! Everyone who has seen them thinks they are as comfy as they are beautiful! This is one purchase we praise!
Thanks again for being a purveyor of a fine product!
Stephanie Payne
Rec'd 11/26/07 Received my lounge chair cushion and my husband is enjoying his birthday present. He is really pleased.I am going to keep you on my address book.Thanks again. Anna Bergalis
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Rec'd 11/24/07 Hi, Pete!
We LOVE the cushions your company made for us. As a matter of fact, we would like to order one more.(My husband had another chair squirreled away in the garage, and now that he's seen the cusions, he wants to use that one too.)
Chris Teater
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Rec'd 11/20/07 Hi Pete:
Wow...your workmanship is simply beautiful and I am so pleased with the cushions! They arrived in perfect condition and sized beautifully. The finishing touch to my backyard and just in time to be shown off to friends and family for Thanksgiving holiday..another promise kept by your company.
I will take some digitals and send to you.
While we are on the subject...what would be the cost to make 2 throw pillows for either side of the 3 seater couch and 1 for the lounge? In red of course..lets stay bold here!
Have a wonderful Thanksgiving and thank you so much for your assistance, speedy return calls and fabulous workmanship..you are truly a treasure!
Susan Mallow
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Rec'd 11/12/07 Hi Pete -First of all, thank you for getting back to me about the fabric. I apologize for taking so long to get back to you! We did actually see it on your website first... I do know that die lots can fluctuate all the time, so as it works out, the color has been just fine! It goes with the artwork that we were hanging, as well as all the other odds and ends that are in the room... So, once again, thank you so much for all your help! It was a pleasure doing business with you! Kristin Harper ___________________________________________________________ Rec'd 10/30/07 Hello Peter - I ordered 8 patio furniture cushions from you last month and in a teal/green and I absolutely love them. Thank you for all of your help, the color is perfect. I am now looking for a hammock pad with a bolster and pillow, I was hoping you would be able to help me out. Do you have hammock accessories or is there someone you recommend? Thank you again, Monica _____________________________________________________________ Rec'd 10/22/07 I don't know if I ever told you but I wished one morning that the cushions would arrive that day as we were having a bunch of friends over that night for a cook out. Lo and behold they did show up that afternoon and we are very pleased with them and have used them much this summer. Thank you for a great job to fill and old sentimental glider. Carol DiDomenico _____________________________________________________________ Rec'd 10/18/2007 Just wanted to let you know that I received my cushions last week and they look fabulous. Thanks for your help. Denise Brock Universal Parks & Resorts Orlando, Florida 32819 ____________________________________________________________ Rec'd 10/15/07 We are certainly enjoying our new cushions. They fit like the originals. I did scotch guard them in hopes of retaining the new look longer. THANKS TO ALL FOR A WELL DONE JOB Marian Jewell Rec'd 10/2/2007 Pete we ordered our beautiful cushions from you earlier this year and now we know we must protect our investment. I am looking at ordering the covers for 2 chairs, 2 swivels and a loveseat. I look forward to hearing from you. Best Regards, Jan Butler _____________________________________________________________ Red'd 10/2/2007 Pete, I just received the two cushions for my loveseat glider today when I got home from work and they fit perfect!! I just love them and they exceed my expectations!! If you ever need a recommendation, just send them my way!! Thanks, Josie _____________________________________________________________ Rec'd 9/27/07 Just wanted you to know that the cushions fit and look great! Thanks, Laura ___________________________________________________________ Rec'd 9/23/07 Hey Pete,
I can't believe it, but about an hour and a half after I e-mailed you a Federal Express truck pulled in! The cushions look great! Thanks much.
Karen
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Rec'd 9/23/07 Pete,my custom cushions came in ahead of schedule and perfect.I love the quality and I'm sure I made the right decision ordering from you. Jean Hamel _____________________________________________________________ Rec'd 9/3/07 Pete, These cushions are gorgeous! The material is far, far better than the original cushions at a GREAT price. AND MADE IN THE USA!!! How About That!!! Thanks Again Pete Pete, You can post if you want, with my name and town/state. Bill Sisk', Lakeville PA ____________________________________________________________ Rec'd 9/2/07 I want to say how ABSOLUTELY DELIGHTED I am with the cushions for my 33 year old redwood chairs and chaise! These cushions are better made than ANY I've seen and they are comfortable, too! My new screened porch looks dazzling! Fabric is C308, azelea which really compliments the redwood, giving it new life! Special thanks to Pete Stillitano for helping me with the chaise cushion dimensions. Stephanie Payne _____________________________________________________________ rec'd 8/31/07 We got the pillows the other day. They look great. Steven _________________________________________________________ Rec'd 8/31/07 Received my cushions....love them, they look great...thank you for being so quick. carol halkias __________________________________________________________ 8/28/07 c/o Pete Just want you to know I received the cushions a full week before I needed them and they are perfect! Thank you so much...I am thrilled with a job well done! Sincerely, ~Betsy Coakley ____________________________________________________________ 8/25/07 Pete, Cushions arrived yesterday and they fit perfectly! I really appreciate your patience AND expertise. It seemed like a straightforward thing to replace cushions on an old vintage sofa, but not so! Don't think I would have been succesful in doing so if I hadn't had your help. The fabric is great and the set looks just fabulous. Thanks so much! Sandra ------------------------------------------------------------------------------------------------------------- Red'd 8/14/07 Pete, Thank you very much for my cushions & pillows. I was very satisfied with the way they turned out. I appreciate you spending so much time with me on the phone to figure everything out so my couch would look great! I am sending you a photo of how it looks now, what a difference!
Thank you,
Nancy Leonard
Rec'd 8/3/07 Attention Peter ------------------------------------------------------------------------------------------------------------- Red'd 7/18/07 WOW! You've got my endorsement. Quality and service . . . a rare commodity. Thank you. Anne Recd 7/18/07 I received my PVC chairs and the triangle shaped table today and I was amazed at the excellent way that it was packaged. The instructions for the assembly of the chairs were very clear. The colors of the cushions were exactly what I was looking for. CG rec'd 7/15/07 I received my cushions today; they're GREAT! Thank you SO MUCH! VM _________________________________________________________ rec'd 7/12/07 Peter, Ray, I am really delighted with the cushions you helped me design for the vintage bamboo furniture. They look marvelous! Your service was top-notch. This was my first experience with your company and I have referred you to several of my co-workers. From working with Ray to get the size of the cushions, then selecting the fabrics, then placing the order and arranging for a pick-up, I was always very impressed and satisfied. I have attached two photos for your "Our Satisfied Customers" folder. This is the living room of the condo at I look forward to the next time I need cushions! Thanks to all those involved, Conni Zukowski ______________________________________________________________________________ Hi Pete, I just wanted you to know that the cushions arrived and they are perfect! We are enjoying sitting on them on our back porch. Summer is good! Thanks for your quick and helpful service. Michelle Pikor --------------------------------------------------------------
Redc 7/12/07 Pete,
Yes! They came last evening after we had left for the movies about 5...woo hoo! They look great! Thanks so much! That was fast service and you were a pleasure to do business with.
Sincerely,
Barb
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rec'd 6/26/07 Pete, I just returned home from an extended trip and found my cushions & umbrella awaiting I LOVE them!! Thanks for all of the great service! (p.s. - feel free to post this on your site if you'd like) Best regards, Dawn ____________________________________________________________ rec'd 6/25/07 Message :Pete, I wanted to thank you and your assistant (I spoke to her on the phone) for your fast and very curteous service. The cushions arrived yesterday and they are perfect. Thanks again, Shari Vaba ______________________________________________________________ To: Pete Subject: RE: CUSHIONS I just wanted to tell you my cushions arrived on Friday and I was extremely pleased with them. Your customer service was also outstanding. The two little cushions did not have the ties on them and I was wondering if you could send those (as they really need it) and I will just sew them on? Thank you again for the great service, Susie Susan Eikenbary Rec'd 6/25/07 Hi Susie, Thanks for the nice compliment, I will order the ties for you today. Thank you Pete _________________________________________________________________ Rec'd 6/25/07 Message :Pete, I wanted to thank you and your assistant (I spoke to her on the phone) for your fast and very curteous service. The cushions arrived yesterday and they are perfect. Thanks again, Shari Vaba ______________________________________________________________ rec"d 6/21/07 Pete, the email that follows should go in your hall of fame folder. As Sandra may have told you, we both loved the durability and water resistance of your cushions, but Sandra had some cosmetic concerns. You stood behind your product, as promised, and offered a fair adjustment. Well, as we thought things over and used the cushions, Sandra became convinced that the cosmetic issues (small crease marks from the stiffer fabric required to gain water resistance) really weren't a problem, and the functionality so far exceeded anything else we've seen that ... we want to order some more! So, please send us 4 more sets of the chair cushions, plus one additional for an ottoman - measurements 28x28x2" thick (it is just a foot cushion). Please bill as before, same MasterCard. And thanks. Richard E. McLeod __________________________________________________________ On May 24, 2007, at 5:59 PM, Pete wrote: > Hello Richard & Sandra, > I was sorry to hear you did not like the fabric due to the crinkling. > If you would like to select another fabric or have the same color in > the 8 oz. weight, I can make new covers and send them to you. You would have to remove the fill from the originals and place it in the new covers. It is a little tedious and would take about 15 minutes per cushion. I am sorry I did not mention this today when we spoke; it was just one of those busy days. Please let me know. Thank you Pete > www.patio-furniture-cushions.com_________________________________________________________ > [mailto:webmaster@patio-furniture-cushions.com] > Sent: Sunday, April 15, 2007 12:55 PM > To: INFO@PATIO-FURNITURE-CUSHIONS.COM > Subject: Form Response from www.patio-furniture-cushions.com > Name :Richard McLeod > Message :Ask for either Rich or Sandra; we are looking to replace cushions on 6 teak chairs and 2 chaises; we really want quick drying, as they are outdoors all the time. Chairs - seat is 26 1/2" wide by 30" deep; back (measured from the bottom of the chair) is 26 1/2" wide by 20" high (so the back cushion would have a height of 20" less the thickness of the seat cushion); chaises are 84" long x 26" wide, with the break at 48"/ 36". We want a plain fabric in linen or oatmeal color. Did I mention that fast drying is our #1 requirement? Thanks. > Rich McLeod Rec'd 6/20/07 THANK YOU SO MUCH FOR DELIVERING SUCH BEAUTIFUL CUSHIONS. They are PERFECT!!!!!!!!!!! We had a party over the weekend and several people asked me for your email address. Thanks again for such wonderful service. Sincerely, Amy A. Potter _____________________________________________________________ Rec'd 6/18/07 Name :Susan Radke-Sproull Message :Received the cushions today. BEAUTIFUL! Was so happy to receive them earlier than expected. Question: The delivery did not come with fabric care instructions. I had ordered 5630 mason-forest sunbrella fabric as posted on your web page, so I am assuming that is what was sent, even if the fabric feels a bit different than other Sunbrella acrylic that I have? In which case, do I just use the care instructions link you have on your web page? Thanks for guidance. ______________________________________________________________ Rec'd 6/12/07 I had my doubts about ordering cushions unseen but they have arrived and I'm so pleased! They are exactly what I wanted and fit perfectly. Thanks so much for your help. Barb __________________________________________________________ Rec'd 6/7/07 Message :Pete: Thank you for the cushions. I can't believe that I got them in less than one week. More importantly, they are perfect. I hope to be able to do more business with you in the future. __________________________________________________________ rec'd 6/2/2007 Message :Pete, I just received my cushions and I am extremely satisfied with them. Thank you for being so patient with me in making my decision for the material. It was well worth the wait. Thank again Good Job Best Regards Mike Dudas _________________________________________________________ Rec'd 6/1/07 Message :Hi! I received my cushions today - just over 2 weeks from when I ordered them - WOW! Besides super-fast shipping, they were perfect! Thank you, very much! Susan Wagner _________________________________________________________ rec'd 5/24/07 Hi Pete, Rec'd 5/21/07 Message :Pete, Hi I was so excited to receive the cushions I ordered. They are great!!!!!!! Everyone loves them and say they look fantastic. I was suprised at how fast the order was completed. Just wanted to let you know they fit perfect and I am so pleased with them. Thanks Dawn ___________________________________________________________ Rec'd 5/20/07 like to order 5 more throw pillows with fabric D402...recd chair cushions and 2throws..Great!Good service too! thea abel -_________________________________________________________- Rec'd 5/20/07 Message :Pete, I received my cushions a couple of weeks ago and love them! They look better than the original ones we got when we purchased the furniture. Thank you for your help in determining the precise measurements. I would now like to order protective covers for 2 chairs and 2 lounge chairs. Are your covers a one-size-fits-all? And, if so, do you still have my credit card on file? - I'd like to go ahead with the order...Julie ___________________________________________________________ Rec'd 5/20/2007 Hi Pete,
I received my cushions yesterday and they are great!! I just finished having my coffee and reading the Sunday paper outdoors and the chairs were so comfortable. Thank you for the great and quick service.
Sincerely,
Cindy Freier
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Rec'd 5/18/07
Attn: Peter Stillitano
I just wanted to let you know that I received the cushions I ordered recently. They arrived in excellent condition and fit perfectly. I also wanted to say you did an outstanding job on filling this order. I certainly had not expected to receive this order in such a speedy manner. You are to be commended for excellent service. I look forward to doing business with you again. Sincerely Joan Hamon ___________________________________________________________
Rec'd 5/11/07
Dear Pete
Wanted to let you know that I received my cushions for my glider and chaise lounge on Saturday May 5th, Much sooner than I actually expected. They are beautiful and fit perfectly. I took some pictures and showed them to all my colleagues at work and they were all impressed with the great colors, prints and how the looked on the furniture. Only problem is now I wish I had ordered chair pads and covers, LOL. Thanks again for all your help.
Pam Moskalsky
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Red'd 5/7/2007 Pete, I wanted to let you know that the cushions arrived early last week, but I had to wait till the weekend to set them up to make sure they fit and looked good. So I wanted to write and thank you for such speedy service, and a great product. Now I have to repaint the chairs to make them look as nice as the cushions! Appreciate your help with a great product - I'm recommending you to all my friends who need replacement cushions. Thanks! Martha Parisi Dirksen ______________________________________________________________ Rec'd 5/6/2007 Well our cushions have arrived today, and there are beautiful, and they arrived much earlier than you had said they would, just in time for the season.
We were scared to shop online but we were able to communicate with you and your company on a regular basis it made this purchase very easy, and we are very pleased. We thank you very much for all you help and patience with us. Dave and Deborah
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Rec'd 5/6/2007 I just received them this week. They are fabulous! Thank you for such a great job. Maria ___________________________________________________________ Rec'd 4/28/07 DEAR PETE, WE RECEIVED THE CUSHIONS TODAY. THEY ARE PERFECT!!! THANKS AGAIN. SPEAK TO YOU SOON. BEST REGARDS,EVAN. A note from Pete; Our customer received his custom cushions which were made to the wrong size. Our factory was able to cut them down to the correct size and return to our customer in just ten days including shipping. As perfect as we try to be, we can goof sometimes. Rec'd 4/26/07 DEAR PETE, WE RECEIVED THE UMBRELLA .IT'S GREAT. THANKS. WHAT IS THE ETA FOR THE CUSHIONS? LET ME KNOW. BEST REGARDS, EVAN ____________________________________________________________ Rec'd 4/26/07 Message :I received my cushions today, sooner than I expected, and they are beautiful. I decided on the print with the palm trees and am glad I did. The furniture belonged to my Mother and she would be so proud to see them now. The workmanship is very professional and the fact that they packed the seat in plastic and the back not in plastic was very helpful to me. Thanks again and have a good day. Jean Jones _____________________________________________________________ Rec'd 4/6/07 Message :Pete - I just received my cushions and they are absolutely perfect! My husband was in shock because we'd been shopping for cushions and found nothing that came close to the quality of your work! Thanks so much and I'm saving your link to pass on to my friends! Patsy Miller ____________________________________________________________ Rec'd 3/31/07 Hi Pete - The new cushions arrived this afternoon, they are the right fabric. Thanks so much for letting us keep the others until these arrived, it was helpful. Let me know when I should expect the others to be picked up.
Thanks again,
Janet
PS - I would like to submit a testimonial about your incredible customer service - what's the best way to do that?
Thanks Janet, you just did!
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Rec'd 3/25/2007 Message :Pete, The cushions arrived Thursday and they are perfect. I have recommended you to a friend who is searching for new cushions. Thanks, Geri _________________________________________________________ Recd 3/17/2007 Thanks a lot Pete - all your testimonials are true!!
Janet
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Recd 3/17/2007 Hello Pete, I wanted to let you know I received the cushions and they look and fit great! Also, the covers were not included in any of the boxes. Do you know the status of these? Thanks, Gary Hi Gary, I noticed the covers were shipped separately, you should have early this week. Enjoy the cushions. Thank you Pete __________________________________________________________________ Recd 3/15/07 Pete, I got my cushions in yesterday and they are beautiful. You did such a great job and I am so pleased. Thanks so very much. Will definitely recommend you to my friends. Do you have a business card? If so, please send it to me so I can keep it in my file. Thanks, April Campbell __________________________________________________________ Recd 3/15/07 They are here! They are beautiful! I will be giving your website out Friday to guest I'm sure. I have 5 couples coming for a cookout.
Thank you!
Samantha D. Imlay ____________________________________________________________________________
Rec'd 1/31/07 Message :Hi, Pete. My cushions arrived yesterday.They look great. I haven't tried them on the glider yet, but will do so today or tomorrow. Thanks. --Patty Clarke ------------------------------------------------------------------------------------------------------------ Rec'd 1/18/07 Message :Pete, The cushions arrived last week and they are great!!! They fit the seats perfectly and are luxurously thick. I am also extremely pleased with the fabric quality and colors, which my monitor portrayed pretty accurately. I look forward to ordering from you again! deb garvin ____________________________________________________________ Red'd 1/15/07 Name :John State :Wisconsin Message :Thank You very much for the prompt reply on my order. We love the cushion looks very beautiful ------------------------------------------------------------------------------------------------------------- REC'D 1/3/2007 Hey Pete,
We got the patio cushions 4 days before Christmas, perfect timing for our Christmas Eve party... they fit perfectly, the material is exactly what was wanted...my wife is so happy! Many guests commented on the cushions, which was a perfect oppurtunity to spread the word of your wonderful products and services, which we'll continue to do to anyone that sits down around the outdoor fireplace.
Many Thanks:
Scott Crossley
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Rec'd Dec 13, 2006 Pete: I just received my recent cushion and pillow order and I could not be more delighted!! Your company was able to make custom cushions to my exact specifications and deliver them exactly three weeks from the date of my order. This was especially crucial to me because I ordered them the day before Thanksgiving and needed them in time for Christmas day entertaining. The cushions and pillows came with 12 days to spare!! The Barbados Apricot fabric is precisely as pictured on the website and the quality and attention to detail is just perfect. I could not be more pleased. I want you to know that this is the first time that I have ever written or e-mailed a company to rave about their products. Casual Furniture of America has a customer for life!! Special thanks to you for the prompt and courteous personal service and for the terrific cushions and pillows. Warmest regards, Randi Milsap --------------------------------------------------------------------------------------------------------
Rec'd 11/29/06
The cushions have arrived! They are perfect and wonderfully comfortable!! The quality is outstanding. I cannot believe you were able to make them from my tracings! My husband wasn't too sure because the pattern I drew was at best primitive. Thank you for a quality product. Will definitely order more cushions this Spring. Trisha
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recd 11/27.06
Pete: The cushions arrived yesterday and I am very pleased. Thank you for all your help.
Jeanne Strong
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Recd 11/25/06
Message :Hi, We received the custom cushions you made for us and they are beautiful! We know where to go for our furture needs. Thanks so much! Helen Gritsch -----------------------------------------------------------------------------------------------------------
Rec'd 11/18/06
Pete The cushions arrived yesterday and they are beautiful! It has been a pleasure to order from you and to receive the cushions just 10 business days after being ordered. The Infinity-Redwood fabric coordinates beautifully with the brick of our house. I am very pleased. Thank you for such a pleasant experience, Anne T. Thorpe ----------------------------------------------------------------------------------------------------
Recd 11/15/06
Hi Pete,
My navy 5 inch cushions just came UPS today. I couldn't be happier. Thank you so much for your timely service. I hate to rub it in, but they will be much appreciated in the next few days. Today was a beautiful 85 degrees. Happy Thanksgiving!
Sincerely,
Julia Vander Ploeg
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recd 11/15/06 I just got them! They are beautiful and they fit perfectly. Thank you so much for your help. And for making the fast 'turn around.' I'm impressed! Mary Hitch Sent: Sunday, November 12, 2006 3:49 PMHI Mary, You cushions left the factory on Friday, you will have them this week. Thank you Pete ____________________________________________________________Received 11/4/2006 Pete and John - Received my cushions and they look great and fit perfectly! Thanks for your personal attention in helping me get in right. Mary Reed -------------------------------------------------------------------------------------------------------
Red'd 10-19-2006 Name :Laura Gosnay-Gleffe Message :Pete, Just wanted to let you know how delighted we are with our cushions. They are even better than expected! The colors are beautiful and the workmanship is fabulous. The cushions and umbrella will make our deck look perfect. I can't say enough about the quality! I will gladly recommend you to all of our friends and family who are looking for cushions! Thanks so much. Laura ------------------------------------------------------ Rec'd 10/17/2006 Hey Pete - great day for me too!! My cushions just got here - they are perfect! Now I just can't wait for Spring!!! Thanks again and I'll be sure to let my friends know about your business!! Kathy --------------------------------------------------- Recd 10/16/2006 Name :shirley clay: Message : John ,Received my cushions yesterday. wonderful wonderful Fit is great .THANK YOU SHIRLEY CLAY --------------------------------------------------- Recd 10/2/2006 Name :Shirley Clay Message :Don't know who Pete is, but would like to thank John, for being so helpful.Service was really fast and I love my cushions. I love them so much I called back today and ordered more. Thank you John, now everything looks like PVC was here. ------------------------------------------------------
recd 9/25/06
Pete,
The cushions arrived and they fit. Thank you for having the factory cut them down to spec. I think the work is very nice and they'll be wonderful next summer.
Sallie Smith
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REC'D 9/16/06 Pete, Thank you for forwarding the two missing cushions. I appreciate your integrity in following up and taking care of the matter in a timely fashion. Beverly Bowen : ----------------------------------------------------- Received 9/12/2006 Name :frances jack Message :got my cushions yesterday and they are terrific...so glad i called and had the inch taken off because they wouldn't have fit otherwise..my only mistake was not allowing for the slight curve on the back on the sofa..so the 24" back cushions are pretty tight in there..but no one would see that goof but me! thanks so much..i will recommend you to my friends...you were very easy to work with and the product came very quickly...thanks again.. ------------------------------------------------------ Sent: Monday, August 28, 2006 9:27 PM To: INFO@PATIO-FURNITURE-CUSHIONS.COM Message: I received the chaise lounge cushion that was resewn to fit our original order. I'm very happy with the umbrella and cushion, but I don't feel I should pay full price for the cushion b/c I had to wait a month for the cushion to be repaired. Diane Peterson Hello Diane, Thanks for your email and let me start by saying I am glad to hear you are happy with the cushions and umbrella. At times we do make mistakes as we did with your chaise length. Completing a repair actually takes longer than making the original. The reason is simple; we must first bring the product back to the factory by UPS. With paperwork and all it took ten days to get your cushion back, approximate a week to correct the length and another seven days in transit counting the weekend. We paid for $34.14 shipping charges (both ways) and of course made necessary corrections. Unfortunately we do not offer any rebates in these situations. Thank you Pete www.patio-furniture-cushions.com 800 334 1502
Received 8/21/06 Pete, this is very long overdue, but just wanted to let you know how happy I am with the cushions. The color is perfect, the workmanship excellent--couldn't have been better. Many thanks for a great product and service. Marcia Kent Received 8/22/06 Have received the umbrellas. They are beautiful! I really do wish you had the fabric samples, however. We want cushions now but I am a fabric sample girl so I am waiting to make sure what I have downloaded match the umbrellas and that I can then coordinate some other fabrics that you have for an outside upstairs and downstairs look that match/coordinate. Thank you. Sincerely, Trisha Ellmyer -----------------------------------------------------------
Received 8/19/06 Hi Pete, The cushions arrived yesterday - so quick! They are beautiful, fit well and make the old patio furniture look terrific! We're very pleased. Patti (note Patti's cushion is the blue cushion with yellow flowers on our first page. The fabric was purchased by Patti and shipped to us)
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Received August 14th, 2006 Pete, Just letting you know we received our new cushions today. They are perfect; we're really happy with our purchase! Thank you for the quick service! Christine
Sent: Saturday, August 05, 2006 6:44 AM > Ok Christine, we can do. Enjoy your weekend. > Thank you > Pete > www.patio-furniture-cushions.com
> Sent: Saturday, August 05, 2006 12:28 AM
> Name :Christine Nielsen > Message :Hi! I just ordered 3 cushions in Style #2244 Large Club, in Fabric D402 Calista Cabernet. Could we change the buttons to "Bone" color instead of "White"? Thanks and have a good weekend! -----------------------------------------------------------------------------------------------------------
Received Aug 8 2006 Hi Diane, Thanks so much for taking the time to write a wonderful note, comments like yours always make my day. As for the glides you need you should try www.patioproducts.com they show many of these items on their website. Pete -------------------------------------------------------------------------------------------------------------- Received August 8th, 2006 Dear Pete, The little red lumbar cushions arrived today and are precisely what I wanted! Gotta say, it is so rare to find a man who actually keeps his promises that I think your Dottie is one lucky girl! These are exactly, exactly right and arrived in perfect time before our Alaska trip, just as you said they would. Oh, well done! Many thanks, kiddo - Best regards, Lori Jahn From: "Pete" pete@patio-furniture-cushions.com Sent: Saturday, July 22, 2006 4:43 PM > Hi Lori, > Good to hear from you, I will take care of the toss pillows, I know > exactly what you want. > Thank you > Pete > Sent: Saturday, July 22, 2006 2:32 PM> Name :lori jahn > Message :Dear Pete, I'd like to have a couple of toss pillows in vivid > red, maybe 10x20, softish polyfill (not foam), to put behind one's > back on those teak chairs you made so beautiful with nice yellow > cushions. I don't find any price - could you quote me price and > delivery time soonish? Regards to you and Dottie, Lori Jahn ----------------------------------------------------------------------------------------------------------- received July 28th, 2006 the cushions I ordered have arrived and I am very pleased with the size and the fabric is beautiful. Thanks so much. Carol ------------------------------------------------------------------------------------------------------------ Received July 20th, 2006 Pete, The cushions for my spring rocker came today. WOW -- they are magnificant -- they look great!!!! Thanks for your help, Mary Ellen : ----------------------------------------------------------------------------------------------------------- Received July 17th, 2006 Pete, The cushions arrived. I haven't opened them all but so far great. I will open them all and take a picture after my vacation. The dining chairs, which were my big concern, are fabulous. I'll give you this kid, you know cushions! It's rare to find someone who lives up to what they claim. Great job thank you, Judy ----------------------------------------------------------------------------------------------------------- From: Wall, Elizabeth Pete, I got my cushions over the holiday, wow that was speedy!! They look great! Only one slight problem?we were short a club chair, and got 2 ottomans instead of 1. I wasn?t able to find an invoice or packing slip in any of the boxes. Please let me know what we need to do! Thanks so much, Hi Elizabeth, Sorry the error is mine, I gave the wrong info to the factory. Keep the extra ottoman cushion and I will send another chair cushion. Pete Received July 5th, 2006 Pete, The patio set that I bought about 17 years ago was in need of new cushions.I looked high and low until I saw your website and purchased your best cushions for 2 chaise lounges and 9 chairs.I was not sure of the quality since all I had to look at was the photos on your website.I can say that I am pleasantly surprised by the quality of these cushions and I know that I will be able to get another 10 ? 15 years from the cushions. If you would like to use this as a letter of recommendation, please do so. Ken Karnow &
-----Original Message----- From: Janet McElroy Sent: Sunday, June 11, 2006 9:57 PM To: pete@patio-furniture-cushions.com Subject: Cushions Received the cushions. It was a perfect fit and the color matches the other cushions on the chairs perfectly. I was so worried that the measurements I gave were going to be too big or short or wrong in every sense. Thanks so much. Janet C. McElroy -------------------------------------------------- Hello Janet, Yes we can make cushions for your Tropitone set. All we would need is the measurements, width, overall length, seat depth and thickness. I will call on Monday to discuss. Thank you, Pete www.patio-furniture-cushions.com -------------------------------------------------- Sent: Sunday, April 16, 2006 7:05 AM To: INFO@PATIO-FURNITURE-CUSHIONS.COM Name :Janet McElroy Evening or Cell Phone : Add me to your mail list :Yes Message :I am looking for replacement cushions for a tropitone aluminum glider. I have not been able to find a company that makes them. I don't see any on this website either. The tropitone company doesn't seem to have this style anymore. I would like to know if it is possible to replace. _______________________________________________________________ Received June 11, 2006 Name :Linda Chumley Message :I received my cushions awhile ago & have finally got around to placing them on the refinished patio set. I am so impressed w/the quality & look. The fit, which I was a little concerned with when I ordered them is perfect. The cushions completely finished off the patio set. They made my old 80's patio set look new, modern & very sharp. My cushions made this set look better than when it was new. Family & friends can't believe its the same furniture! > [mailto:webmaster@patio-furniture-cushions.com] > Sent: Tuesday, June 06, 2006 9:33 PM > To: INFO@PATIO-FURNITURE-CUSHIONS.COM > Subject: Form Response from patio-furniture-cushions.com Message for Pete from Marie Birmingham. We got the rest of the cushions and they are better than the original two. Why? Because we ordered welting and the first two came without welting. We thought welting was the ribbing along the edges but when the first two came without it we thought perhaps we were wrong. We weren't. The last eight had the welting and are terrific. We want to return the original two to be replaced with welted ones. How do we go about it? Thanks. Fred Dean > Date: Wed, 7 Jun 2006 09:22:01 -0400 > > Hello Marie, > Did not know the first two did not have welt, just put the two cushions in one of the boxes and tape up. I will have UPS pick up to return to the factory. They will put the welting on and get them right back to you. Sorry for the error. Thank you Pete ----------------------------------------------------------------- Received June 7th 2006 Well, m'dear, they have splendidly arrived and been greeted with glad cries of joy! I really love the new cushions, and we can finally bring the new chairs out onto the deck decently-dressed. Thanks for your persistence in achieving the mutual goal of getting us off your back and the cushions in our hands. Great work, just what we wanted! Best regards, Lori Jahn ------------------------------------------------------------------------------------ May 28th, 2006 Name :Fred Dean City : State :MA
You sent two cushions in Barbados Blue and they are terrific. But we have two bottoms of 22 X 22. We need three more bottoms of 22 X 22 and five backs at 22 X 18. Please call Marie at this number to confirm order. Thanks. :
May 5th, 2006 Message :Dear Pete: I am so extremely pleased with your customer service, quality of work and the delivery of my new cushions. I called you on Tuesday, April 18, 2006 to place an order for (7) cushions for my outdoor furniture. I also told you that I was having a party and hoped that they would arrive by May 12th and you did say that it would be close and I understood that especially since I was working with a tight time frame. Well to my surprise, on Tuesday, May 2nd they arrived. (that is (2) weeks from the day that I called to place the order). They are beautiful, comfortable and most of all, it looks like I have a completely new set of furniture. I am so excited about the service that I received and I just wanted to share it with you, your staff and any new customer's that are wondering about the quality of your work and business. I will be sure to send my friends or anyone that I know who needs new cushions to you. Thank you so much! Pam Ryder April 7, 2007 Hello, Pete-- The last cushion did arrive today. Thank you for your follow-up and the quality |